The Top 3 Ways to Deal With Frustration in the Workplace
Published on Wednesday, August 24th, 2011 at 6:06 am and is filed under Stress and Relaxation
People are not trained to handle frustrations in the workplace. This leads to many problems that can be fixed ahead of time with just a little bit of planning and knowledge. Many studies have been done around this area to help employers and employees get along in the workplace to accomplish their main goal, making the company more profitable.
Employees sometimes forget what they are really at work to do. Once you work at a place for a couple years, you get used to the routine of the work and the people. Sometimes, when you used to this routine, you forget your main goal and objective as to why you go to work every day. You can have all the intelligent and most highly creative people in the world, but if you do not have the ability to manage frustration, nothing will be done. Productivity will be put on standby. Managers are widely known for making this mistake. When managers are not in a good mood, they usually take it out on the employees that work for them. This is one of the worst mistakes that is made in the workplace today.
You must start with honesty and communication in the workplace. Communication must be a consistent practice that is done every day. Employees, and especially managers, must practice demonstrating integrity each and every day. You must be willing to tell the truth, even when you mess something up. If you make a mistake, make sure you tell your employees or your boss right away. Tell them what the mistake was, what your suggestion is for fixing it, and then ask for their advice. When these steps are done, trust is built in the workplace.
The next thing you have to do is be mature. This is very simple when stated, but many people do not practice this while they are at work. Do not take your anger and frustration out on anyone. Take a break, sit by yourself, and take some deep breaths. You should understand that you are the one that is upset, with the key word being you. Whatever your problem may be, if you cannot deal with it while you are at work, you will have to develop the ability to put aside and deal with that later.
Developing partnerships and learning how to work as a team is a key skill in business. With this skill, you will make more customers happy. Customers want great service and they want it fast. When you form partnerships, you will increase productivity. You will be so busy working together to do the job, that there will be no time left for frustration.
When you make more customers happy, your boss will become happier. When your boss is happier, the CEO will be happier, and as a small side benefit, your company will make more money. No matter whether you work in a church, school, or government, you must learn to put aside your frustration and anger while you are at work. It is not useful, and worse, it is very destructive and counterproductive.